Returns & Refunds
Every Standard Issue Dept. item is made to order specifically for you. Because each piece is produced after your order is placed, we do not accept returns, exchanges, or cancellations for change of mind, incorrect size selection, or buyer preference.
Please review the product description, size guide, color selection, and shipping information carefully before placing your order.
Something Wrong With Your Order?
We stand behind the quality of what we send out. If your item arrives with a printing defect, incorrect print, damage, or another production issue, please contact us as soon as possible after delivery.
When contacting us, please include:
- Your order number
- A brief description of the issue
- Clear photos showing the item and the print/defect
We'll review the issue and work with you on an appropriate resolution. If the item is confirmed to have a production defect or we sent the wrong item, we'll arrange a replacement or refund, as appropriate, at no additional cost to you.
Please note that minor variations in print placement, color, garment wash, and appearance may occur due to the production process and differences between screen displays and physical products. These variations are not necessarily considered defects.
Incorrect Size or Item Ordered
Because our products are made to order, we cannot offer returns or exchanges if the wrong size, color, style, or design was selected when ordering. Please use the size chart provided on each product page before purchasing.
Final Sale
Unless your item arrives damaged, defective, misprinted, or incorrect, all made-to-order purchases are final sale.
Questions or concerns? Contact us. We'd rather hear from you and have the opportunity to make a genuine production issue right.
STANDARD ISSUE DEPT.
PROPERTY OF NO ONE.