Shipping Policy

At Standard Issue Dept., every piece is made to order. We don't pull your item from a warehouse shelf—production begins after your order is placed.

Processing & Delivery Time

Please allow approximately 8–10 business days from the date your order is placed for your order to be produced and prepared for delivery.

Because our products are made specifically for each customer, production times may occasionally vary during holidays, high-volume periods, or due to circumstances outside our control.

Tracking Your Order

Once your order has shipped, you'll receive a shipping confirmation with tracking information at the email address provided during checkout. Please allow some time for the carrier's tracking system to update after your shipping notification is sent.

Multiple-Item Orders

If your order contains multiple products, items may occasionally be produced or shipped from different facilities. This means your order may arrive in separate packages or at different times. You will not be charged additional shipping because an order is split into multiple shipments.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery delays caused by the carrier, weather, holidays, or other circumstances outside our control may occur.

If your tracking information shows an unusual delay or you believe your package may be lost, contact us and we'll help you determine the next step.

Incorrect Shipping Addresses

Please double-check your shipping address before completing checkout. Because production begins specifically for your order, we cannot guarantee that an address can be changed once the order has entered production.

If you notice an error, contact us as soon as possible.

Questions About Your Order?

We're here to help. If you have questions about production, shipping, tracking, or an order you've received, please contact us with your order number so we can assist you.

STANDARD ISSUE DEPT.
PROPERTY OF NO ONE.